Rehab Specialists of Idaho is hiring a part-time receptionist (20 hours per week) to support our Ashton and Island Park Therapy Clinics. This is more than a typical front desk position, you will play a key role in keeping our clinics running smoothly and making sure patients feel supported from their first contact.
Key Responsibilities:
- Verify insurance benefits and secure pre-authorizations
- Communicate insurance and pre-authorization details to patients and therapists
- Manage incoming calls for both Ashton and Island Park clinics while in office
- Assist with scheduling appointments in coordination with therapy staff
- Send patient intake paperwork via email or text
- Enter patient intake data into the Electronic Health Record
- Scan documents into the EHR system
- Communicate with referring provider offices as needed
- Handle patient communication via phone, email, and text
- Fulfill requests for medical records
- Enter insurance or workers’ compensation authorizations into the EHR for tracking
- Enter physician orders into the EHR for tracking
- Assist with supply management and ordering when requested by therapists and approved by the director
- Complete other duties as assigned
What We’re Looking For:
- Strong attention to detail and organization
- Clear and professional communication skills
- Comfort with computers and electronic health record systems
- Ability to manage sensitive patient information with confidentiality
- Previous experience in a medical or therapy office setting is a plus
Schedule: 20 hours per week, in-office, Monday – Friday
Location: RSI Ashton Therapy Clinic
Compensation: Starting at $14 per hour, based on experience
If you are dependable, tech-savvy, and enjoy helping people, we would love to hear from you!
**Submitting a cover letter is not required; however, this field must be filled to submit your application. You’re welcome to type “None” if you prefer.